{"id":24943,"date":"2025-01-24T23:58:15","date_gmt":"2025-01-24T23:58:15","guid":{"rendered":"https:\/\/www.italsub.com\/return-and-replacement-policy\/"},"modified":"2025-03-07T19:13:52","modified_gmt":"2025-03-07T19:13:52","slug":"return-and-replacement-policy","status":"publish","type":"page","link":"https:\/\/www.italsub.com\/en\/return-and-replacement-policy\/","title":{"rendered":"Return and Replacement Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"24943\" class=\"elementor elementor-24943 elementor-24796\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-651d20ce e-flex e-con-boxed e-con e-parent\" data-id=\"651d20ce\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-787ca643 elementor-widget elementor-widget-text-editor\" data-id=\"787ca643\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"0\" data-end=\"14\"><strong data-start=\"0\" data-end=\"12\">Ital Sub<\/strong><\/p><p data-start=\"16\" data-end=\"133\">\ud83d\udccd <strong data-start=\"19\" data-end=\"28\">Italy<\/strong> 61011, Gabicce Mare, Via Berlinguer 8\/A<br data-start=\"68\" data-end=\"71\" \/>\ud83d\udcde <strong data-start=\"74\" data-end=\"84\">Phone:<\/strong> +393277367553<br data-start=\"98\" data-end=\"101\" \/>\ud83d\udcdd <strong data-start=\"104\" data-end=\"119\">VAT Number:<\/strong> 02842950418<\/p><hr data-start=\"135\" data-end=\"138\" \/><h3 data-start=\"140\" data-end=\"175\">\ud83d\ude9a Fast and Reliable Shipping<\/h3><p data-start=\"176\" data-end=\"262\">We guarantee quick and secure shipping to deliver your products as soon as possible.<\/p><h3 data-start=\"264\" data-end=\"287\">\ud83d\udcb0 Shipping Costs<\/h3><p data-start=\"288\" data-end=\"413\">The shipping cost within Italy, including the islands, ranges from <strong data-start=\"355\" data-end=\"375\">\u20ac20.00 to \u20ac40.00<\/strong>, depending on the order conditions.<\/p><h3 data-start=\"415\" data-end=\"446\">\ud83c\udf0d International Shipping<\/h3><p data-start=\"447\" data-end=\"531\">We also ship abroad! To request a quote, contact us via phone, email, or WhatsApp.<\/p><h3 data-start=\"533\" data-end=\"555\">\u23f3 Delivery Times<\/h3><p data-start=\"556\" data-end=\"633\">Delivery starts from <strong data-start=\"577\" data-end=\"595\">5 working days<\/strong>, depending on the order conditions.<\/p><h3 data-start=\"635\" data-end=\"667\">\u26a1 Express Shipping Options<\/h3><p data-start=\"668\" data-end=\"779\">Need your order urgently? We offer <strong data-start=\"703\" data-end=\"723\">express shipping<\/strong> on request. Contact us via phone, email, or WhatsApp.<\/p><h3 data-start=\"781\" data-end=\"804\">\ud83d\udce6 Order Tracking<\/h3><p data-start=\"805\" data-end=\"877\">Track your shipment in real time to always know where your package is.<\/p><h3 data-start=\"879\" data-end=\"904\">\ud83d\udee1 Secure Packaging<\/h3><p data-start=\"905\" data-end=\"982\">Each product is carefully packed to ensure it arrives in perfect condition.<\/p><hr data-start=\"984\" data-end=\"987\" \/><h3 data-start=\"989\" data-end=\"1017\">\ud83d\udd04 Returns &amp; Exchanges<\/h3><p data-start=\"1018\" data-end=\"1124\">If you are not satisfied with your purchase, you can return it within <strong data-start=\"1088\" data-end=\"1099\">14 days<\/strong> of receiving the item.<\/p><h4 data-start=\"1126\" data-end=\"1157\">How to request a return:<\/h4><p data-start=\"1158\" data-end=\"1251\">\u2709 <strong data-start=\"1160\" data-end=\"1181\">Send an email to:<\/strong> <a rel=\"noopener\" data-start=\"1182\" data-end=\"1198\">info@italsub.com<\/a><br data-start=\"1198\" data-end=\"1201\" \/>\ud83d\udcf1 <strong data-start=\"1204\" data-end=\"1235\">Or contact us via WhatsApp:<\/strong> +393277367553<\/p><h4 data-start=\"1253\" data-end=\"1278\">Return Conditions:<\/h4><p data-start=\"1279\" data-end=\"1516\">\u2714 The product must be <strong data-start=\"1301\" data-end=\"1320\">properly packed<\/strong>.<br data-start=\"1321\" data-end=\"1324\" \/>\u2714 Labels (both fabric and hanging) must be <strong data-start=\"1367\" data-end=\"1377\">intact<\/strong>.<br data-start=\"1378\" data-end=\"1381\" \/>\u2714 The item <strong data-start=\"1392\" data-end=\"1404\">must not<\/strong> have been used, washed, ironed, or treated in any way.<br data-start=\"1459\" data-end=\"1462\" \/>\u2714 It must be returned in its <strong data-start=\"1491\" data-end=\"1513\">original packaging<\/strong>.<\/p><h3 data-start=\"1518\" data-end=\"1548\">\ud83d\ude9a Return Shipping Costs<\/h3><p data-start=\"1549\" data-end=\"1611\">Return shipping costs are the <strong data-start=\"1579\" data-end=\"1608\">customer\u2019s responsibility<\/strong>.<\/p><h3 data-start=\"1613\" data-end=\"1636\">\u23f3 Processing Time<\/h3><p data-start=\"1637\" data-end=\"1749\">All returns will be checked: we reserve the right to refuse products that do not meet the required conditions.<\/p><h3 data-start=\"1751\" data-end=\"1766\">\ud83d\udcb3 Refund<\/h3><p data-start=\"1767\" data-end=\"1894\">The refund will be issued using the <strong data-start=\"1803\" data-end=\"1826\">same payment method<\/strong> used for the purchase within <strong data-start=\"1856\" data-end=\"1867\">14 days<\/strong> of receiving the return.<\/p><p data-start=\"1896\" data-end=\"1983\">\ud83d\udccd <strong data-start=\"1899\" data-end=\"1926\">Where to send the item:<\/strong><br data-start=\"1926\" data-end=\"1929\" \/>\ud83d\udccd <strong data-start=\"1932\" data-end=\"1941\">Italy<\/strong> 61011, Gabicce Mare, Via Berlinguer 8\/A<\/p><h3 data-start=\"1985\" data-end=\"2013\">\u274c Non-Returnable Items<\/h3><p data-start=\"2014\" data-end=\"2246\">\ud83d\udeab <strong data-start=\"2017\" data-end=\"2058\">Personalized or custom-made products.<\/strong><br data-start=\"2058\" data-end=\"2061\" \/>\ud83d\udeab <strong data-start=\"2064\" data-end=\"2097\">Wetsuits and racing swimsuits<\/strong> \u2013 For <strong data-start=\"2104\" data-end=\"2123\">hygiene reasons<\/strong> and due to the stress these items undergo during fitting, <strong data-start=\"2182\" data-end=\"2222\">returns or exchanges are not allowed<\/strong> after trying them on.<\/p><p data-start=\"2248\" data-end=\"2328\" data-is-last-node=\"\" data-is-only-node=\"\">\ud83d\udcde <strong data-start=\"2251\" data-end=\"2265\">Need help?<\/strong><br data-start=\"2265\" data-end=\"2268\" \/>Our customer service team is always available to assist you!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ital Sub \ud83d\udccd Italy 61011, Gabicce Mare, Via Berlinguer 8\/A\ud83d\udcde Phone: +393277367553\ud83d\udcdd VAT Number: 02842950418 \ud83d\ude9a Fast and Reliable Shipping We guarantee quick and secure shipping to deliver your products as soon as possible. \ud83d\udcb0 Shipping Costs The shipping cost within Italy, including the islands, ranges from \u20ac20.00 to \u20ac40.00, depending on the order conditions. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_joinchat":[],"footnotes":""},"class_list":["post-24943","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return and Replacement Policy - Italsub<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.italsub.com\/en\/return-and-replacement-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return and Replacement Policy - Italsub\" \/>\n<meta property=\"og:description\" content=\"Ital Sub \ud83d\udccd Italy 61011, Gabicce Mare, Via Berlinguer 8\/A\ud83d\udcde Phone: +393277367553\ud83d\udcdd VAT Number: 02842950418 \ud83d\ude9a Fast and Reliable Shipping We guarantee quick and secure shipping to deliver your products as soon as possible. \ud83d\udcb0 Shipping Costs The shipping cost within Italy, including the islands, ranges from \u20ac20.00 to \u20ac40.00, depending on the order conditions. 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